Banking Insights

April 10, 2023  |  by Jerome Amara

ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users

September 08, 2022  |  by Louise Coles

In addition to changing consumer behavior and the rise of challenger banks, digitization through data is playing a crucial role in the changes that are happening in the banking industry. In this blog we explore three drivers that are contributing to a more dynamic marketplace.

June 20, 2022  |  by Ludwig Simoen

Has your organization fully evaluated the people, processes and technology that cash recycling would impact? The benefits are significant, and the positive impact of cash recycling can be felt throughout the whole retail banking business cycle.

November 12, 2021  |  by Habib Hanna

Despite the growing use of digital payments, cash will remain an important payment method; we’re seeing an increase in cash deposits, laying the foundation for a business case for cash recycling.

October 19, 2021  |  by Marcelo Castro

FIs around the globe are taking measures to combat skimming and the race to prevent fraud is never-ending. Anti-skimming technology remains an essential asset to protect consumers and their data from fraud while simultaneously preserving their trust in their bank. See how our ActivEdge card reader has proven to be a game-changer to defeat all known skimmers.

August 02, 2021  |  by David Raj

While there is no one-size-fits-all solution when it comes to ATM security, there are options available to protect your ATMs and network and ensure consumer trust while providing secure services. In this blog we take a short look at the types of attacks FIs must protect themselves against and the importance of an end-to-end holistic approach that features intelligence driven, targeted security solutions that mitigate risks and balance your business needs with your consumers’ expectations for privacy.

April 22, 2020  |  by Diebold Nixdorf

Today we recognize sustainability and environmental protection efforts around the world. Check out this Top 10 list for your ATMs.

November 25, 2019  |  by Juergen Kisters

ATMs have evolved to meet consumers at the intersection of digital and physical channels, read how.

May 01, 2018  |  by Diebold Nixdorf

We get a lot of questions about the difference between after-market ATM parts and OEM parts.